Shipping Policy
Last Updated: March 2024
Shipping Information
At RANGRAAYA, we ensure your couture reaches you in perfect condition through secure, tracked delivery.
Domestic Shipping
- Delivery Time: 5-10 business days across India
- Shipping Cost: Free on all orders above ₹50,000
- Tracking: Real-time tracking provided for all shipments
- Insurance: All pieces are fully insured during transit
International Shipping
- Available To: Select countries worldwide
- Delivery Time: 15-30 business days depending on destination
- Shipping Cost: Calculated based on destination and weight
- Customs: International customers are responsible for any customs duties
Packaging
Each piece is carefully packaged in luxurious, protective packaging to ensure it arrives in pristine condition. Our packaging reflects the premium nature of RANGRAAYA couture with attention to every detail.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your shipment in real-time through our shipping partner's portal.
Delivery Issues
If there are any issues with delivery, please contact us immediately at house@rangraaya.com. We'll work to resolve the matter and ensure your couture reaches you safely.
Custom Orders
For custom or bespoke pieces, delivery timelines are determined during the consultation. We'll provide you with a detailed timeline based on the complexity and customization of your order.
Contact us
Questions about shipping? Reach out to us at house@rangraaya.com